Year after year, Kaiser Permanente is recognized locally and nationally for our commitment to high-quality care. See what some of the country’s leading health care authorities are saying about Kaiser Permanente.

Health Plan Rating

TOP RATINGS FOR COMMERCIAL, MEDICARE, AND MEDICAID PLANS

Kaiser Permanente Hawaii health plans are top-rated in Hawaii according to the National Committee for Quality Assurance for 2020–2021 Health Plan Ratings; our commercial, Medicare and Medicaid plans earned a rating of 4.5 out of 5, making them the highest rated plans in the state. NCQA Health Plan Accreditation evaluates the quality of health care that health plans provide to their members.1


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TOP-NOTCH DOCTORS

Ninety-seven of our physicians were named Top Doctors by Castle Connolly in 2021.2 They’re among more than 600 world-class Kaiser Permanente Hawaii physicians and providers, working together to help support your total health.

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A MOST RECOMMENDED HOSPITAL AMONG WOMEN

Kaiser Permanente Moanalua Medical Center has received the 2021 Women’s Choice Award® as one of America’s most recommended brands among women for Cancer Care, Obstetrics, and Stroke Care. The award signifies that Moanalua Medical Center is one of the top health care providers in the country based on reviews of more than 4,500 hospitals offering these services.3


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MOST HIGHLY RECOMMENDED HEALTH PLAN

In 2021, for the 11th year in a row, Kaiser Permanente received NICE Satmetrix’s highest customer loyalty ranking in the health plan category.4

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HAWAII’S ONLY MEDICARE HEALTH PLAN RATED 5 OUT OF 5 STARS FOR 2021

Every year, Medicare evaluates plans based on a 5-Star rating system.5 For the fifth year in a row (2018–2022), our Medicare health plan in Hawaii earned the highest possible rating of 5 out of 5 Stars — a reflection of high-quality care and outstanding customer service.

 
 

1Due to COVID-19, NCQA will not release 2020–2021 Health Plan Ratings for any product line. This rating is based upon 2019–2020 Health Plan Ratings NC-QA’s Private Health Insurance Plan Ratings 2019-2020, National Committee for Quality Assurance, 2019: Kaiser Foundation Health Plan, Inc., of Hawaii — HMO (rated 4.5 out of 5).

2As seen in the June 2021 issue of HONOLULU Magazine. Each year HONOLULU Magazine partners with Castle Connolly to publish a list of top doctors in Hawaii. For more information, visit honolululumagazine.com/hawaiitopdoctors.

3The Women’s Choice Award gives women a collective voice so that they can help each other identify trusted brands, products, and services. Women Certified Inc. does not in any way endorse any business, hospital, brand, product and/or service, but instead, reports the collective opinion and judgment of female consumers. Visit www.womenschoiceaward.com to learn more.

4U.S. Consumer Net Promoter Benchmarks, NICE Satmetrix, 2011–2021. ‘Net Promoter Score, Net Promoter, and NPS are trademarks of NICE Systems, Inc., Bain and Company, Inc., and Fred Reichheld.

5Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.