MEMBER SERVICES

On Oahu call 808-432-5955
On neighbor islands call 1-800-966-5955 (toll free)

TTY for the deaf, hard of hearing, or speech impaired call 1-877-447-5990 (toll free)

Monday through Friday, 8 a.m. to 5 p.m. Hawaii time.
Saturday, 8 a.m. to noon

AFTER-HOURS ADVICE LINE

On Oahu call 808-432-7700
On neighbor islands call 1-800-467-3011 (toll free)

TTY for the deaf, hard of hearing, or speech impaired call 1-877-447-5990 (toll free)

Monday through Friday, 5 p.m. to 8 a.m. (the next day)
Saturday noon through Monday 8 a.m.
Holidays, 8 a.m. to 8 a.m. (the next day)

Monday through Friday, 5 to 10 p.m.
Saturday, Sunday, and most holidays, 8 a.m. to 10 p.m.
Call 808-432-7700 for an appointment

Monday through Friday, 5 to 8 p.m.
Saturday, Sunday, and most holidays, 8 a.m. to 5 p.m.
Closed Christmas and New Year's Day

Call 808-243-6000 for an appointment

Refill prescriptions online at kp.org/rxrefill

Order refills by phone, 24 hours a day, seven days a week
Call 808-643-7979 (statewide)

TTY for the deaf, hard of hearing, or speech impaired call 711 or 1-877-447-5990 (toll fee)

On Oahu call 808-432-5919
On neighbor islands call 1-866-381-3044 (toll free)

Call 1-800-494-5314 (toll free)

If you have questions about Kaiser Permanente plans, benefits or care-related information, please use the phone numbers above.

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