Year after year, Kaiser Permanente is recognized locally and nationally for our commitment to high-quality care. See what the country’s leading health care authorities are saying about Kaiser Permanente.
TOP RATINGS FOR COMMERCIAL, MEDICARE, AND MEDICAID PLANS
Kaiser Permanente Hawaii health plans are top rated in Hawaii according to the National Committee for Quality Assurance for 2019-2020; our commercial, Medicare and Medicaid plans earned a rating of 4.5 out of 5, making them the highest rated plans in the state. This marked the 15th year in a row that our Medicare and Medicaid plans were recognized as the highest ranked/rated plans in Hawaii and 12th year in a row that our commercial plan received top ranking/rating.1
One hundred ninety of our physicians in more than 50 specialties were named among the nation’s medical elite by one or both of the Best Doctors and Castle Connolly Top Doctors lists. They were selected by their peers to join a coveted list of the most respected doctors in Hawaii, and the ones that other top doctors would trust for their loved ones and themselves.2
MOST RECOMMEND BRAND AMONG WOMEN
Kaiser Permanente Moanalua Medical Center has received the 2019 Women’s Choice Award® as America’s most recommended brand among women for Cancer, Obstetrics, and Bariatric care. The award signifies that Moanalua Medical Center is one of the top health care providers in the country based on reviews of nearly 5,000 hospitals.3
TOP PERFORMER IN THE MOST QUALITY MEASURES
We were the top performer in the state for 57 commercial HEDIS (Healthcare Effectiveness Data Information Set) Prevention and Treatment measures, including those for breast and cervical cancer screening; prenatal care; comprehensive diabetes care; and childhood immunizations. We also performed in the top 10 nationally in 16 commercial HEDIS quality measures, including statin therapy for patients with diabetes, follow up after hospitalization for mental health issues and comprehensive diabetes care relating to kidney disease monitoring.4
HIGH MARKS FOR HEART CARE
Our Moanalua Medical Center has received the 2019 Get with the Guidelines® - Heart Failure Gold Plus Quality Achievement Award from the American Heart Association. This marks the 9th consecutive year Moanalua Medical Center has been honored with a Gold Plus distinction for treatment of heart failure.5
HAWAII’S ONLY MEDICARE 5-STAR PLAN
Kaiser Permanente has the highest-rated Medicare program in Hawaii for 2020, having received 5 out of 5 stars. Every year, the Centers for Medicare & Medicaid Services evaluates Medicare health and prescription drug plans and rates them from 1 to 5 stars based on major categories that include: prevention care, member satisfaction, chronic care, member satisfaction, and prescription drug services.6
1NCQA’s Private Health Insurance Plan Ratings 2019-2020, National Committee for Quality Assurance, 2019: Kaiser Foundation Health Plan, Inc., of Hawaii - HMO (rated 4.5 out of 5). NCQA’s Private Health Insurance Plan Ratings 2015-2019, National Committee for Quality Assurance.
2Excerpted from the Best Doctors in America® 2019 and Castle Connolly Top Doctors databases. For more information, visit bestdoctors.com and castleconnolly.com.
3The Women’s Choice Award gives women a collective voice so that they can help each other identify trusted brands, products, and services. WomenCertified Inc. does not in any way endorse any business, hospital, brand, product and/or service, but instead, reports the collective opinion and judgment of female consumers. Visit www.womenschoiceaward.com to learn more.
4Kaiser Permanente 2019 HEDIS® scores. Benchmarks provided by the National Committee for Quality Assurance (NCQA) Quality Compass® and represent all lines of business. Kaiser Permanente combined region scores were provided by the Kaiser Permanente Department of Care and Service Quality. The source for data contained in this publication is Quality Compass 2019 and is used with the permission of NCQA. Quality Compass 2019 includes certain CAHPS® data. Any data display, analysis, interpretation, or conclusion based on this data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass and HEDIS are registered trademarks of NCQA. CAHPS is a registered trademark of the Agency for Healthcare Research and Quality.
5Get With The Guidelines® puts the unparalleled expertise of the American Heart Association’s hospital-based quality improvement program that provides hospitals with the latest research-based guidelines. Developed with the goal of saving lives and hastening recovery, Get With The Guidelines has touched the lives of more than 6 million patients since 2001.
6Rated by Centers for Medicare & Medicaid Services Health Plan Management System, Plan Ratings 2019. Kaiser Permanente contract #H1230. Every year Medicare evaluates plans based on a 5-star rating system. Star Ratings may change from one contract year to the next.